Contact Us
Transit Information
613-741-4390
ocinfo@ottawa.ca
Hours:
Monday - Friday
7 am - 9 pm
Saturday
8 am - 9 pm
Sunday
9 am - 5 pm
Customer Service
For compliments, suggestions or complaints
613-842-3600
Hours:
Monday - Friday
8 am - 6:30 pm
Para Transpo
A door to door transportation service for persons with disabilities, which
prevent them from being able to use conventional transit.
Administration/Registration
613-244-1289
Hours:
Monday - Friday
8 am - 5 pm
Reservations:
613-244-7272
Hours:
Seven days a week
9 am - 5 pm
Van-only service:
7 am - 5 pm
Book one day before your trip
Cancellation/Information:
613-244-4636
Hours:
Seven days a week
6:30 am - midnight
Access OC Hotline
To find out more about Accessible services on conventional transit.
613-842-3625
Hours:
Monday - Friday
9 am - 5 pm
Security & Transit
Law Enforcement
613-741-2478
Emergencies:
9-1-1
Lost & Found
For items lost or found on the bus, bus stops or Transitway stations.
Heartwood House,
153 Chapel Street
613-563-4011
lostandfound@heartwoodhouse.ca
Hours:
Mon/Tue
8 am - 7 pm
Wed/Thurs
8 am - 7:30 pm
Friday
8 am - 5 pm
Administration Offices
OC Transpo
613-842-3636 or
613-741-6440
Para Transpo
613-244-1289